Delivery Information
Please note: If you require an item for a specific date / event, please contact us before placing your order and we will do our best to achieve your deadline wherever possible. Understanding Lead TimesAt Soft Brick, we supply both: Soft Play Equipment – such as shapes, panels, and structural... read more
Returns & Exchanges
ReturnsOur returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the... read more
Payments & Orders
Payments: Our website uses the very latest and most secure methods of processing credit / debit card payments. If you wish to pay for the item(s) available online without a card (i.e. with a purchase order number), then please contact our sales team on +44(0)1925 837733. We will generate a pro-forma invoice... read more