Play Area Maintenance

Soft Play Area Maintenance

Here at Soft Brick, have always been the preferred supplier of corporate and single site maintenance. We created the first maintenance contract for corporate facilities in the mid 90’s and have gone on to service more sites, more often than any other provider! As a result of this heritage we have obtained a wealth of experience in maintaining anything soft play, from classical Soft Play Brick Kits to Wall & Floor Padding. From some basic net tightening to a full overhaul of an old and tired play system, we can handle it all. To give you an idea of the scale of our operation we are currently operating every year on over 25% of all maintained sites in the UK! 

Soft Play Shooter and Netting Maintenance

To cope with demand we have become the largest in-house maintenance department in the country with more teams around the UK than any other play provider. Our highly skilled, fully trained, DBS certified (formerly a CRB check) maintenance teams operate nationwide. We pride ourselves on our outstanding safety record and speedy response times.

Maintenance is vital to keep your soft play area looking its best and most importantly its safest!

We are able to carry out maintenance on Soft Brick installations and also sites built by other play providers. Our company philosophy has always been the aim to reduce your soft play maintenance costs to free up capital to enhance or refurbish your play equipment, which in turn drives footfall to your business.

Our corporate maintenance customers include:

soft brick indoor soft play customers

Whether you operate 1 site or 100 sites, we are able to offer all of our customers the widest range of maintenance and cleaning services.

Maintenance Services:

Soft Play areas should be inspected annually by an independent specialist to ensure the long-term safety of the site and play equipment. This will also meet legal and insurance responsibilities as well as complying with the requirements of BSEN 1176 (the European Playground Standard). The safety standard stipulates an inspection should be carried out by a competent party with industry knowledge and experience.

Operational Maintenance Inspection

  • This involves a thorough check over of the condition of your equipment.
  • Our qualified engineer will produce a fully itemised quotation as a result of the inspection.
  • We will provide a maintenance contract quotation for your consideration as a result of this inspection.

Single Maintenance Visit - 'One Off'

  • Perfect if you have an area or some individual items which require attention.
  • Perfect if you just want a general one off visit to carry out maintenance on the whole system as and when you require – no contract required
  • These can often be quoted over the phone for speed if we are supplied with some photos or supporting information describing the problem

"I Just wanted to commend the gentlemen that came out to repair our soft play today. They were absolutely fantastic. Extremely knowledgeable and nothing was beyond them. They gave us a great level of service and as a result we will not hesitate to use your company again for future repairs. You and all the Soft Brick team have been very helpful throughout the whole process."

- Twycross Zoo, Warwickshire

Soft Play Area Maintenance

Cleaning Services

Hygienic Ball pool Cleans - Accidents happen!

This service includes:

  • Full sanitisation of all ball pool balls using our specialist cleaning equipment. (Please note that the balls will still be wet once they have been cleaned so will require time to air dry before use)
  • A full wipe down and sanitisation of the ball pool padding.
  • Wherever possible, we try to remove all broken and crushed ball pool balls.

Please note: Given the nature of this cleaning process (the balls are agitated through brushes and a sanitising solution), we cannot guarantee that this will remove all traces of dirt / foreign marks on every ball. Older balls may be permanently marked or damaged and will require replacing.

We can also supply replacement ball pool balls (and net sacks) to ensure your ball pool remains at the required depth. Please contact us and we will be happy to help!

      High Level Clean (including void areas)

      • This involves a high level clean of your play system and areas inaccessible to staff such as tops of netting, voids and surfaces of tube slides
      • Our site engineers are fully trained to use harnesses to ensure that the high level clean aspect of this service is completed safely
      • We vacuum the dust and debris which may have been disturbed during our cleaning procedures
      Please note that we can also supply and fit zip access panels to areas to improve future cleaning regimes. Please contact us and we will be happy to help!

          DIY / Repair Parts - Available online

          • A wide range of DIY fitment items are available from our online shop - click here to see the range!
          • Keep your maintenance costs under control by carrying out minor repairs yourself. Instructions / Instructional videos are available on our YouTube channel!
          • We research these products every month to ensure that our prices match or beat any other like for like product supplied by our competitors.

          We understand that each customer will have very specific requirements dependent on the play equipment they have. Call one of our sales advisors for a bespoke solution to suit your needs even if you just require some helpful advice!

          "I just wanted to say a massive thank you to you and the rest of the Soft Brick team for helping us resolve the issue with our Aerial Glide feature - it is greatly appreciated! I would also like to thank the engineers that came to site - as always they were very courteous and professional and a great asset to Soft Brick."

          - Lanky Bills Fun Shack

          If you would like to discuss any aspects of your Maintenance requirements in greater detail, then please get in contact with our team or call us on +44(0)1925 837733 and we will be more than happy to discuss it with you.